Care

Dusting & Sweeping

• Use a soft-bristle broom or a microfiber dust mop daily to remove dust, dirt, and debris.
• Avoid using vacuums with beater bars, as they can scratch the surface of the wood. If using a vacuum, ensure it has a hardwood floor setting.


Damp Mopping

• For light cleaning, use a damp (not wet) microfiber mop with pH-neutral, floor cleaner.
• Never use excessive water, steam mops, or wet mops, as moisture can damage the wood over time.
• Avoid cleaners with ammonia, bleach, or harsh chemicals, as they can strip the finish.

Use Area Rugs & Floor Mats

• Place doormats at entryways to catch dirt and moisture before it reaches the floor.
• Use rugs in high-traffic areas, such as hallways, kitchens, and under dining tables, to prevent excessive wear.
• Ensure rugs are non-rubber-backed to allow airflow and prevent moisture buildup.


Furniture Protection

• Attach felt pads to the bottom of furniture legs to prevent scratches.
• Avoid dragging heavy furniture—always lift and place instead.

Pet Care

• Keep pet nails trimmed to prevent scratches.
• Place mats under pet water bowls to avoid spills and water damage.

Shoe Policy

• To keep your floors looking their best, consider a no-shoes policy indoors. This helps reduce tracked-in dirt, gravel, and everyday wear. We also recommend avoiding high heels or cleats, since their concentrated pressure can leave marks on hardwood.

Handling Spills

• Wipe up spills immediately with a dry or slightly damp soft cloth.
• Avoid letting water, wine, or other liquids sit on the floor, as they can cause stains or warping.


Removing Stains

• For surface stains, use a damp cloth with a mild cleaner.
• For stubborn marks, use a soft cloth with a small amount of degreasing soap (like Dawn) and water.
• Avoid abrasive scrubbers, steel wool, or harsh chemicals.

• Maintain indoor humidity levels between 35–55% to prevent excessive expansion or contraction of the wood.
• Avoid extreme temperature fluctuations—use a humidifier in winter and air conditioning or dehumidifiers in summer if needed.

• Excessive water – standing water can cause warping and damage.
• Steam cleaners – heat and moisture can compromise the wood’s integrity.
• Abrasive cleaners & wax-based products – these can dull the finish.
• Dragging furniture or heavy objects – always lift and use protective pads.
• Direct sunlight exposure – prolonged UV exposure can cause fading; use curtains or UV-protective window films.

Final Notes


Caring for your hardwood floors is simple with regular cleaning, preventative measures, and climate control. By following these guidelines, you’ll ensure your floors maintain their beauty and performance for years to come. If you have any specific care questions, feel free to reach out to our team for recommendations.